How to Clear a Paper Jam of Canon PIXMA Inkjet Printers

Paper jams are among the most common problem with Canon Inkjet Printers. And taking advantage of the fact that we featured today printer reviews for the Pixma MX7600 and the Pixma MP 4800 we thought it useful to give you this most important step by step guide to clearing Paper Jams:

Step 1 –First and foremost, disconnect the power cord from the back of the Canon Pixma Printers. This is an important step when working inside ANY electronic device.

Step 2 - Unhinge the back access panel of the printer. It seems repetitive to say this, but this door will be in the BACK of the printer.

Step 3 - Look through the opened back panel and look for paper. Remove any and all paper you find jammed there.

Step 4 - Close the back access panel. Make sure that it latches into place and looks the same way that it did before you opened it.

Step 5 - Find the front or top access panel. This is the panel you would lift to change ink cartridges. Open this access panel. If the carriage that holds the ink cartridges moves, then you forgot to unplug the printer, go back and do that now. Look for paper that may be jammed in this area of the printer.

Step 6 - Remove any paper you find jammed here. When pulling from the front there will be resistance from the paper feeder. Pull slowly or the paper will rip and create a more stressful problem.

Step 7 - Close the front access panel. Make sure that it falls or latches back in place. It should look the same way that it did before you opened it.

Step 8 - Plug the printer’s power cord into the wall outlet, and attempt to print again. If the printer prints the job, then you have successfully removed the paper jam.


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  • 6/12/2011 7:41 PM loorpossy wrote:
    Really nice read thanks, I have added this to my bookmarks Diary
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  • 6/23/2011 6:47 AM sexy wrote:
    As expected, has written atypically otzheg!
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  • 12/20/2011 11:56 PM lara wrote:
    Very useful information! The steps on clearing paper jams while printing have good stuff. Thanks for sharing it.
    Reply to this
  • 11/5/2012 11:11 AM Sue Marler wrote:
    How do you clear paper jam in Pixma MP210. Thanks
    Reply to this
  • 8/22/2013 5:31 PM Bdf wrote:
    Thanks so much!
    Reply to this
  • 9/16/2013 11:09 AM Trenise Parrish wrote:
    The paper is continually get jammed from the left side looks like it is off track
    Reply to this
  • 11/24/2013 5:18 PM Reader wrote:
    We have the Canon Pixma MG5420. We had a paper jam with Error Code 1300. I followed these directions, with the additional necessary step: after gently opening the back, there was a grey plastic piece that also came out as you unhook it gently from its hinged spot. From there I found the paper right there, and gently removed it. But without also taking out this grey plastic piece, we couldn't access the paper at all, and we could barely see one tiny corner of it from the rear - way out of reach. So, if you have the same problem and model printer - that grey piece does come out - you just have to do it correctly, and it's very easy from there. If you can't remove the grey piece gently, you're not doing it correctly.
    Reply to this
  • 1/5/2014 12:18 PM Evy wrote:
    I have the MG5220 and there is photo paper jammed under the glass.I can see it but don't know how to get it out. Any suggestions
    Reply to this
    1. 1/6/2014 10:55 AM Karla Arostegui - Content Mgr. wrote:
      We hope you took care of your paper jam issue but in case you didn't here you have a great article with help

      We will write an article to tie it all together this week and will forward it to you as well.  Hopefully it doesn't happen again but it usually does.


      Karla Arostegui

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      1. 1/25/2014 11:36 AM Mary wrote:
        Thanks Karla - this web link was a huge help - we turned the machine on its side as in the directions and removed the paper loading tray and voila - we were able to pull out the jammed paper. This article is a keeper.
        Reply to this
  • 3/14/2014 1:36 AM Tomms wrote:
    Keep putting up!! I am using the inkjet printers on my office and the products launched recently is bound to meet the specifications involved. You have caught the detail here just right which makes for a refreshing change snoring causes
    Reply to this
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